Returns Policy

Refunds:

A. Customers and Clients have a refund option subject to certain qualifications. These are as follows:

B. Refunds will be subject to a R 120.00 (One Hundred and Twenty Rand and Zero Cents) restocking and collection fee.

C. Refunds must be brought within 7 (seven) days from date of purchase along with a valid proof of purchase.

D. The item purchased must not be opened or used.

E. Refunds will only be issued should a material defect in the colour exist or, should the colour not match the swatch ordered. In the event that the colour does not match the swatch ordered, the customer will be given the correct colour and not moneys back.

F. Mixing sticks and swatches are non-refundable.

G. Refund queries must be directed to hello@simplycolour.co.za

H. In the event that Simply Colour by Shaves has to facilitate picking up items purchased in accordance with this refund policy, you will be charged the couriers fee.

I. Please note that these refund requirements are strictly applied, and no deviation thereof is permitted.